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Continuous Delivery in Hartford, CT at Expert Staffing Inc

Date Posted: 8/25/2018

Job Snapshot

Job Description

PRIMARY RESPONSIBILITIES / DUTIES:  


§  Involved in a variety of activities aimed at providing daily support of both existing and new customer requirements


§  Process quotes and orders through our ERP system using standard procedures


§  Develop and maintain effective and positive internal working relationships with all company departments to ensure the highest level of satisfaction to our customers


§  Proactively recommends items needed by customers to increase customer satisfaction and improve transaction profitability


§  Consistently look for opportunities to increase sales and average order size through cross-selling, up-selling, add-on sales and offering promotional sale items.


§  Monitor scheduled shipment dates to ensure timely delivery and expedite as needed


§  Contact customers following a sale to ensure ongoing customer satisfaction and to resolve any complaints and/or issues identified during the sales cycle


§  Perform other duties as may be assigned or required



Job Requirements

MINIMUM QUALIFICATIONS:


(All qualified candidates MUST meet All of these Minimum Qualifications with No exceptions.)


§  1 year of prior experience in a customer service related industry


§  Strong mechanical aptitude and a focus on continuous learning


§  Fluency in English



PREFERRED QUALIFICATIONS:


§  Ability to read and understand technical documents


§  Experience using ERP systems


§  Prior experience in the aerospace industry


§  Fluent in Microsoft Office products