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Shipping/Customer Service Representative in Grafton, MA at Expert Staffing Inc

Date Posted: 10/24/2018

Job Snapshot

Job Description

Expert Staffing is seeking to find a Shipping / Customer Service Representative in the North Grafton area !

This Shipping Representative will serve as the primary person responsible for creating bills of lading or export documentation for customer shipments, as well as notifying customers when the shipment leaves our plant.

Job Intro

This person will also be responsible for entering customer orders into the ERP system and reclassifying product as needed in the inventory system. This position will also be flexible to help customer service as different needs arise. Looking up freight rates on UPS and FEDEX, printing special customer labels and preparing parcel packages for shipment are also part of the job. The position will track and evaluate data and make recommendations for appropriate levels of material purchases.

Essential Functions

  • Prepare bills of lading

  • Enter customer orders

  • Call customers to advise them of shipment status

  • Reclassify material in the Prodosy system

  • Prepare export documentation

  • UPS + FedEx freight rates

  • Print special labels

  • Call in trucks for picking up loads as needed


Job Requirements

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